1. Master Services Agreement
This is a Statement of Work (“SOW”) for this Service, and is subject to the terms and conditions of the Saucal Terms of Service. Capitalized terms used and not defined in this Statement of Work have the meanings given to them in the Terms of Service. As noted in the Terms of Service, this SOW and the Terms of Service together comprise a legally binding agreement between us. When You purchase this Service from us You agree to the Terms of Service and this SOW. The term of this SOW shall continue until the Services described in it have been completed, or it is terminated in accordance with the Agreement.
2. Overview of Service
We will collaborate with You to develop a project plan for Your software project.
We shall provide one or several of the following services, according to priorities agreed with You:
- Inspect and test to find performance issues.
- Agree on a requirements baseline.
- Assess design and technical needs.
- Decide on a feasible technical approach.
- Define a preliminary scope of work.
- Identify and prioritize the tasks to be executed.
- Apply fixes to some identified critical issues.
- Provide a phased plan.
- Provide an estimation of timeline and price.
If You engage us to do project discovery under this SOW, then You acknowledge that:
- We will not deliver any functioning software as part of this Service.
- Client-directed changes or unexpected technical challenges as discovered through the development process may ultimately mean that the roadmap, timeline, and price of the actual implementation of Your software project will be different than the plan and estimation we provide to You as part of this Service.
3. Fee
You will be charged the price set forth for this Service in the checkout step of the purchasing process, for time spent developing Your project plan, plus applicable sales and excise taxes, including HST. If You are purchasing this Service bundled with other Saucal services then You might be eligible for a discounted price as advertised on the Saucal website.
4. Turnaround Time
Assuming You co-operate with us and provide us with any needed information about the project, we will complete the Project Discovery in approximately 10 (ten) to 20 (twenty) business days, counting from a scheduled date agreed upon with You. We encourage You to provide any requested information and assets promptly to ensure all steps of the Project Discovery are completed in a timely manner.
5. No Warranty
The advice that we give to You in our Project Discovery Service is our good faith assessment of what would be required to perform the work You ask us to evaluate for You. Saucal makes no warranty or representation about such advice and assumes no responsibility to You for it.
6. Non-Refundable
All payments are non-refundable.