Description
Our Managed WooCommerce platform is designed to scale with your business and ensure that traffic peaks perform with the same stability and speed as normal operation. It is far more than a simple hosting option.
Here are the details of what’s included:
- Managed WooCommerce Hosting
- Saucal Managed WooCommerce hosting with our optimized WooCommerce stack and further tailored to your site’s specific needs.
- Monthly Plugins, Theme, and Core Updates
- Every month we update all the Plugins, Theme, and WordPress Core in a staging environment, perform automated and manual tests, validate that the staging site continues to work properly, and then release the updates to the live production environment.
- Collaborative Version Control
- We ensure the security and portability of your code. We use your existing Git repository or create one for you that you control, and to which you provide access for our team. You can track, monitor, and revert our code, if necessary.
- Automated User Experience Testing
- We design and create automated tests to perform simulated customer actions to ensure your store is ready for business around the clock.
- Automated Malware & Vulnerability patching
- Patchman Malware Scanning automatically detects malware and security vulnerabilities and is able to safely patch them. Detected malware is quarantined, keeping your site functioning properly.
- Intelligent threat detection
- Monarx AI Security adds an extra layer of security by proactively scanning and protecting your site from new malware threats.
- On top of it, Human Presence Bot Detection detects and blocks bots & spam trying to get into your site.
- Database – Dedicated Container
- Your database is hosted on an independent container dedicated exclusively to you.
- Scheduled & On Demand Backups
- To secure your data files and database, we support both regular and on-demand backups.
- Cloudflare Enterprise with DDoS Mitigation & Image Resize Workers
- The Cloudflare Enterprise solutions help serve your site to anyone in the world via edge caching in an optimal and fast way through its worldwide CDN servers. For extra security, it includes the Enterprise DDoS Mitigation service.
- For even greater performance optimization, it also powers Saucal’s custom image resizing workers.
- Caching: Object Cache Pro & Redis with Relay – Dedicated Container
- Your site benefits from object caching through the combination of Object Cache Pro, Redis, and Cloudflare’s Edge Caching, increasing its transaction capacity, stability, and resilience to DDoS attacks. This way, the pieces of data that require faster and more frequent access are always at hand to be quickly served to users, allowing your site to scale with no hassle.
- Automated Store Uptime Monitoring
- We ensure your site is up and running correctly. We are notified whenever the site goes down, so we can bring it back up as quickly as possible.
- Uptime
- Our standard uptime is greater than 99.9% — Not considering scheduled downtimes for maintenance procedures.
- Support via Slack
- Your team will have a dedicated Slack channel for support, monitored by us. The Slack channel is useful for fast communication and collaboration when you need support, and to discuss new features and improvements to your site (billed separately).
- Emergency Support Available
- You send us an emergency work request, and we take care of that for you. Since that can affect other projects or happen outside of office hours, we charge 1.5x our regular rate.
